McVeagh Fleming is a dynamic and forward-thinking law firm dedicated to providing exceptional legal services across a range of practice areas. Our commitment to client success is matched by our passion for fostering a collaborative and supportive work environment where talent thrives. Whether you're a seasoned professional or just starting your legal career, McVeagh Fleming offers the perfect setting to grow, innovate, and make a meaningful impact.

The opportunity

We’re looking for a super organised, friendly, and proactive person to join our team as a Senior Reception Administrator. You'll be the first point of contact for visitors and staff, and you'll handle a variety of tasks to support our day-to-day operations. You're someone who loves interacting with people and has a genuine passion for delivering exceptional service. In this role, you will oversee front desk operations, coordinate facility maintenance, and supervise vendor relationships.

Key responsibilities

• Greet and assist visitors and clients with a friendly and professional demeanour.
• Answer and direct phone calls, emails, and other correspondence.
• Manage meeting room bookings, scheduling, and ensure proper room setups as required.
• General administration duties including photocopying, binding, arranging couriers, ordering stationery and kitchen supplies.
• Assist with archiving and accessing our storage facilities.
• Oversee the maintenance, safety, and operations of office spaces, including equipment, lighting, heating, and ventilation systems.
• Liaise with building management and other third-party service providers (e.g., cleaning, maintenance, security).
• Assist with organising company events, meetings, and webinars, ensuring facilities and logistics support these activities.
• Provide support during office moves, renovations, or expansions, ensuring minimal disruption to the firm.
• Coordinate with IT for facilities-related technology needs, such as printers, phone systems, and networking.
• Other administrative duties as assigned.

About you

Our ideal candidate will be an energetic person who takes initiative and has a positive attitude. You will be a friendly, well-presented individual with:

• More than 5 years' reception/ front of house experience in a large office environment.
• Proven customer service experience and passion for delivering exceptional service.
• Excellent interpersonal and communication skills, able to interact professionally with staff and visitors at all levels.
• Knowledge of facilities/ building management, including health and safety standards.
• Strong organisational and multitasking skills with attention to detail.
• Ability to handle a fast-paced work environment, responding to multiple priorities and urgent tasks.
• Strong problem-solving skills, able to anticipate and address issues proactively.
• Flexible and adaptive.
• Prior experience managing budgets and vendor relationships.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).

To be eligible to apply, you must have the legal right to live and work in New Zealand and meet any entry requirements if you're outside the country.  For advice on obtaining a New Zealand work or residence visa and our entry requirements, visit www.immigration.govt.nz.